Email support
Send screenshots, device model, and what you were trying to do.
We can help with account access, LiDAR scans, Photo Reports, estimates, App Store purchases, subscription access, and report exports.
Send screenshots, device model, and what you were trying to do.
Use a supported LiDAR iPhone or iPad, move slowly, scan walls and corners, then finish and merge rooms before generating reports.
Purchases and subscriptions are handled by Apple. Use Restore Purchases in the app if your subscription or export does not appear.
You can request account deletion from inside the BluMatrix account settings. If you cannot access your account, email developer@thebluecollarpro.com and include the account email or phone number.